Privacy Policy

At our platform, your privacy is of utmost importance. We are committed to handling your personal data with care and in compliance with a range of privacy regulations globally, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others. This Privacy Policy provides a detailed account of how we manage the collection, storage, access, and processing of your personal information across our website, applications, services, and products.

Our privacy policy is specific to the interactions you have with us when:

  • You engage with our applications and services as an authorized user.
  • You visit any of our websites that fall under this Privacy Policy.
  • You communicate with us, whether it’s through newsletters, emails, phone calls, or text/SMS messages.

We collect a variety of personal data to facilitate the best possible experience and service. This includes:

  • Information related to your account setup and management.
  • Details required for processing payments, including financial records where necessary.
  • Transaction history and purchase information to provide you with services.
  • Mobile device identifiers for app usage tracking and optimization.
  • Location data to enhance location-based services and features.
  • Feedback and reviews to improve our offerings.
  • Social media information if connected or utilized within our services.
  • Product and service preference data to personalize your experience.

We gather this information through direct user input, interactions with our platform, and via automated technologies such as cookies and tracking tools. We also receive data from third parties, each subject to their own privacy policies.

Our website uses cookies to ensure a seamless and efficient user experience. These cookies are essential for the website to function, enhance your preferences, and assist us in analyzing our site’s performance. You have control over non-essential cookies, which you can manage through our Cookie Manager.

We hold onto your personal data as long as it is required by law or for the purposes for which it was collected. Once the purpose has been fulfilled and the lawful retention period elapses, we take steps to delete or anonymize this information.

To protect your personal data from unauthorized access and use, we have implemented a variety of organizational and technical measures. These include using encryption where appropriate and engaging with secure third-party service providers.

We recognize the importance of protecting children’s privacy. Our services are not directed at children under 18 years of age, and we do not knowingly collect personal data from them.

As a user, you have rights concerning your personal data. Depending on your jurisdiction, these may include:

  • Accessing the personal data we hold about you.
  • Rectifying any inaccuracies in your personal data.
  • Requesting the erasure of your personal data, where applicable.
  • Restricting the processing of your personal data under certain circumstances.
  • Data portability, where applicable.
  • Objecting to our processing of your personal data, including profiling.
  • The right not to be subject to a decision based solely on automated processing, including profiling.
  • Filing an appeal or complaint with the relevant data protection authority.
  • Withdrawing consent at any time, where we are relying on consent to process your personal data.

We will update this Privacy Policy as necessary to stay in compliance with privacy regulations and to reflect changes in our practices. Any amendments will be posted on our website for your review.

Should you have any questions, wish to unsubscribe from our services, or need assistance with your personal data, please contact our privacy team at [email protected] or through written correspondence to the address provided on our website.